TOP FLIGHT STRATEGY

VISTA

ABOUT US

TATIANA ILLARIONOVA-ZERVAS

Founder of Vista TFS. Led teams in civil aviation, where the cost of error is measured in human lives and hundreds of millions in expenses. 

Now building her own IT business and helping leaders manage personal risk with the same calculated rigor that aviation demands.

  • 20+ years of leadership in human factors development, personnel management, and the advancement of IT solutions in these fields
  • 17+ years of private psychoanalytic practice (certified)
  • Since 2015, a member of the working group of the Expert Council on Human Factors in Civil Aviation under Rosaviatsiya (headed it from 2018–2023)
  • Lecturer in “Aviation Psychology” at Moscow State Technical University of Civil Aviation (MSTU CA)
  • Implementation of human factors systems within companies
  • Development of an AI-solution concept for analyzing human-factor risks and professional reliability
Education: Law, Clinical Psychology, Psychoanalysis, International Corporate Management
— MBA: University of North Alabama (US)
— Crisis Management: Enhanced Airline Response Team (UK), Airline Response (Go) Team (UK)
— Risk Management and Internal Control Organization (EY)

Patent holder and co-author of the patent
“Intelligent Computer Program for Identifying Hazards, Analyzing Root Causes, Forecasting, and Managing the Human Factor.”
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PRINCIPLES

of working with leaders who manage major budgets, reputation, and power
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CAPABILITIES

to connect targeted contacts and experts matched to the context of your objectives
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CREDENTIALS

proof of qualifications, experience and expertise
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METHODOLOGY

RISK MANAGEMENT
A decision-making logic that reduces the risk of financial and reputational loss
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HUMAN FACTOR
System triggers that provoke poor choices and errors
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PSYCHOANALYTIC PERSPECTIVE
The dynamics of decision-making in complex and uncertain circumstances
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OUR SOLUTIONS

RISK IDENTIFICATION

PERSONAL SYSTEM

protection of income, status,reputation
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ADDITIONAL SERVICES

OPPORTUNITIES

for clients and companies
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ARTICLES & INSIGHTS

EXPERT KNOWLEDGE

you can apply on your own
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Vista Top Flight Strategy

WE OPERATE IN HIGH-STAKES ENVIRONMENTS

We speak the same language of responsibility and follow these principles:

  • Direct feedback
  • Measurable impact
  • Confidentiality

A holistic business approach, with the option to bring in experts in:

  • Risk management and human factors
  • Large-company leadership
  • Business strategy and PR

We translate the situation into a portfolio of risks:

  • The probability and cost of errors
  • Possible scenarios
  • Checkpoints and conditions

Analysis of the pressures acting on the leader:

  • Interaction with systems
  • Management cycles
  • Decision-making pressure

Surfacing the unconscious processes that:

  • Distort one’s perception of reality
  • Provoke conflicts over influence
  • Create breakdowns in trust

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 Restoring control over the situation
CAUSES
  • Recurring failures: collapsed deals, poor decisions
  • Negotiations and prolonged conflicts: partners, colleagues, clients
OUTCOME
  • Reduced risk-response time by ~15–35%
  • A stabilization plan and risk overview of the situation
TERMS
  • Questionnaire
  • Preparation based on preliminary information
  • from $750 USD (two hours)
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High-stakes urgent situations
CAUSES
  • “In-the-moment” risk:
    • a deal,
    • a promotion,
    • an information leak,
    • a breakdown of agreements,
    • pressure from partners, colleagues, or management
OUTCOME
  • Decision-making logic
  • Probable scenarios factoring in risks
  • ~10% faster decision-making
TERMS
  • Questionnaire
  • online, offline
  • from $400 USD (one hour)
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Ongoing Support, an Independent Perspective

CAUSES
  • A series of significant decisions over the course of a year: deals, transitions, scaling, expanding influence, new companies, new markets
  • Decisions made under pressure and time constraints, new challenges, a high cost of error
OUTCOME
  • A personal risk matrix and an early-signal radar
  • Review of situations before and after key events
  • Risk detected before turning into losses in ~35% of cases
TERMS
  • Stage 1 (mandatory): building the risk matrix
  • Stage 2 (ongoing support): shadow participation in events or weekly meetings
  • Online, Offline
  • Annual subscription
  • From ≈ $33,000 with 100% prepayment
  • Up to ≈ $36,000 with partial prepayment
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STRATEGIC IMPACT

Risk spotted before it turns into loss in 15–35% of cases

    • Time between the first signal and the response
    • Share of risks caught early — before losses occur
    • Number of crises kept from reaching an acute stage
MANAGEMENT IMPACT

Key decisions accelerated by 15–30%

 

    • Time from when an option appears to a final decision
    • Number of returns to already-settled questions
    • Share of decisions that delivered the expected result
FINANCIAL IMPACT

Recovery of 10–25% of the resources lost to reworking decisions

 

    • Cancelled and reworked decisions

    • Drawn-out negotiations and conflicts

    • Repeated approval cycles

ACHIEVE
Блог будет скоро доступен
Пока ознакомьтесь с материалом на этом ресурсе 

Refreshing Your Personal Strategy

CAUSES
  • Recurring personal losses: deadlines, finances, relationships
OUTCOME
  • ~10–15% greater probability of achieving your goals
  • Aligned actions and minimized risks
TERMS
  • A preliminary meeting
  • Online/ Hybrid
  • From $9,600 (10 sessions of 1.5 hours each) — 100% prepayment
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The need to reduce Human-Factor Risks

CAUSES
  • Recurring operational losses, incidents, and missed deadlines
OUTCOME
  • ~30% reduction in recurring losses and the cost of errors and failures
  • ~20–25% faster processes
  • A forecast of where human-factor risks will materialize
TERMS
  • Preparation based on the company’s data, incidents, and internal regulations
  • Online/ Offline/ Hybrid
  • Determined after discussing the request
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Working through business cases with an eye to personal risks and the way errors are perceived

CAUSES
  • Reversals of decisions already made, repeated revisions
  • Impulsive reactions during failures, missteps
OUTCOME
  • ~15% less time spent on making and revising decisions
  • Methods for analyzing errors and failures under pressure
TERMS
  • Advance registration for a closed group of 4–5 people
  • In person: 4 sessions of 4 hours each over 4 weeks (one month)

  • From $10,000 — 100% prepayment
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Greater control over your goals

CAUSES
  • Increase the probability of achieving long-term, global goals
OUTCOME
  • ~15% greater focus on achieving global goals
  • Real-time risk management as events unfold
TERMS
  • Preparation of a sprint format based on preliminary artifacts — using Trello/YouGile
  • Online or in person
  • From ≈ $5,100 (12 one-hour sessions) — 100% prepayment
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Проверка соответствия услуг задачи до выбора формата:

ПРИЧИНЫ
  • оперативный анализ ситуации, развилок, переговоров, конфликта
  • вопросы по форматам Виста для осуществления выбора
РЕЗУЛЬТАТ
  • контуры ситуаций, возможные развилки и скрытые риски
  • рекомендация по дальнейшему формату и возможные действия
УСЛОВИЯ
  • онлайн, офлайн
  • от 20,000₽ (1 час) – 100% предоплата
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PROFESSIONAL RECOGNITION
  • Letter of Appreciation from ICAO (Ireland, 2015)
  • Letter of Appreciation from the Minister of Transport of the Russian Federation (2016)
  • Certificate of Merit from the CEO of Aeroflot Airlines (2013)
  • Certificate of Merit from the CEO of AeroMASh AB (2015)
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Благодарность Министра
INTERNATIONAL TRAINING
  • Certification (membership): OPO (Moscow, 2011), ECPP (Austria, 2019)
  • Training under Professor Markus Fäh (Switzerland, 2012)
  • Training under Dr. Giuseppe Civitarese (Italy, 2012)
  • Training under Michel de M’Uzan, Murielle Gagnebin, Alain Gibeault (France, 2010)
  • Training under Charles Sass (Belgium, 2009)
  • Training and supervision under Franco De Masi (Italy, 2012)
  • Training under Fulvio Mazzacane (Italy, 2014)
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ENTREPRENEURSHIP & INNOVATION
  • Risk Management and Internal Control (2017)
  • Startup Launch Accelerator (B2C, 2024)
  • Incubator Program for Product Go-to-Market (2025)
  • Startup Launch Accelerator (B2B, 2025)
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PROFESSIONAL DEVELOPMENT
  • Human Factors
  • Safety Management System (SMS)
  • Aviation Security
  • Aviation Psychology
  • Air Transport Operations Management
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Безопасность полетов | Flight Safity
MBA & Crisis Management
  • Graduate Certificate in Business Administration (University of North Alabama, USA, 2018)
  • The 12 Principles of Aviation Crisis Management and Airline Response (Go) Team (Kenyon International Emergency Services, UK, 2016)
  • Enhanced Airline Response Team Training (Kenyon International Emergency Services, UK, 2014)
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ACADEMIC DEGREE
  • Law (specialization: civil law)
  • Psychology (specialization: clinical psychology, psychoanalysis)
  • International Corporate Management (2018 thesis: “Neural Networks as a Corporate Management Tool”)
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Building a Personal Risk Profile

CAUSES

  • Making a high-stakes decision, taking on greater responsibility

  • Derailed plans, mounting costs, pressure from stakeholders

  • Stalled income, scaling, or business relationships

OUTCOME

  • ~10% less exposure to risks and unexpected factors

  • ~20% lower costs from poor decisions and missteps

  • A personal risk matrix and an early-signal radar (success/failure)

TERMS
  • A separate preliminary meeting and preparation of materials
  • Online, in person, or hybrid
  • From ≈ $9,600 (10 sessions of 1.5 hours each) — 100% prepayment 
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